Terms of Service – Sunstyle

Welcome to Sunstyle. These Terms of Service explain the rules and conditions for using our website Sunstyle and purchasing products from us.

By visiting our website or placing an order, you agree to follow these terms.

1. Product Information

Sunstyle sells men’s watches and other products listed on our website. We try our best to provide accurate product details, images, prices, and descriptions.

However, slight differences in product colour, design, or appearance may occur due to lighting, photography, screen brightness, or device display settings.

2. Pricing and Availability

Product prices are listed on our website and may change without prior notice.

All products are subject to availability. If a product becomes unavailable after order placement, we may contact you regarding an alternative option or order cancellation.

3. Order Confirmation

After placing an order, you may receive confirmation through email, SMS, WhatsApp, or phone call.

For Cash on Delivery orders, Sunstyle may verify the order before dispatch. If we are unable to confirm the order, we may hold or cancel it.

4. Payment Terms

We may offer online payment, Cash on Delivery, or other payment methods depending on availability on the website.

Customers must provide correct billing, shipping, and contact details while placing an order.

5. Shipping and Delivery

Orders are processed and shipped as per our Shipping Policy. Delivery timelines may vary depending on location, courier partner, holidays, weather, or unexpected delays.

Sunstyle is not responsible for delays caused by incorrect address, customer unavailability, courier issues, or circumstances beyond our reasonable control.

6. Exchange Policy

Exchange requests are handled as per our Exchange Policy.

Exchange may be accepted only for eligible cases such as damaged, defective, or wrong products, subject to verification.

The product must be unused, unworn, and returned with its original packaging, tags, invoice, and accessories, wherever applicable.

Please refer to our 7-Day Exchange Policy for complete details.

7. Refund Policy

Sunstyle currently follows an exchange-only policy. Refunds are not provided unless required by applicable law or specifically approved by our team in exceptional cases.

8. Customer Responsibility

Customers are responsible for:

• Providing correct name, phone number, email, and shipping address

• Checking product details before placing an order

• Being available to receive the delivery

• Providing proper proof in case of an exchange request

• Using and handling the product carefully after delivery

9. Product Usage

Customers should use watches and other products carefully and follow the product's care instructions.

Customers should avoid water exposure if the product is not water-resistant, accidental damage, scratches, rough handling, or misuse.

Damage caused after delivery due to misuse, mishandling, accidental damage, or customer negligence will not be eligible for exchange.

10. Website Usage

You agree not to misuse our website, attempt unauthorized access, copy our content without permission, place fake or fraudulent orders, or use the website for illegal activities.

Sunstyle reserves the right to cancel or restrict suspicious, fake, or fraudulent orders.

11. Intellectual Property

All website content, including the Sunstyle brand name, images, product descriptions, graphics, website design, logos, and text, belongs to Sunstyle or its respective owners.

You may not copy, reproduce, modify, reuse, distribute, or publish any website content without prior written permission.

12. Limitation of Liability

Sunstyle will not be liable for indirect, accidental, special, or consequential losses arising from website use, product purchase, delivery delays, or product misuse.

To the extent permitted by applicable law, our responsibility shall be limited to the value of the product purchased by the customer.

13. Changes to Terms

Sunstyle may update these Terms of Service from time to time. Any updated terms will be posted on this page.

Your continued use of our website or placement of orders after any changes means that you accept the updated Terms of Service.

14. Contact Us

For any questions or concerns related to these Terms of Service, please contact Sunstyle through the contact details provided on our website.